PRIVACY STATEMENT

We regard the lawful and fair treatment of personal information as very important to successful operations and to maintaining confidence between those with whom we deal and ourselves.

We provide this website as a service to website visitors who wish to know more about our services and activities. We are committed to respecting and protecting the privacy of everyone who visits our sites or provides us with personal information through our sites. We will not pass any personal information to any third party outside the organisation without prior consent.

How we use your information

This privacy notice tells you what to expect when we collect personal information through its websites. It applies to information we collect about:

- visitors to our websites
- people who use our services, e.g. subscribe to our newsletter or request a publication
- job applicants and our current and former employees.

Visitors to our website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting either of our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. When you visit our website you will be asked to tick a box to consent to the use of cookies on the site. The website functionality may be affected if you don’t consent to the use of cookies.

Search engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by Google sporadically indexing the content on our site. All search requests are handled by this site and your searches are not saved.

Complaints or queries

We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Access to personal information

 

New Data Protection Regulations came into force on May 25th 2018 .

At Camms Meals on Wheels Ltd we act as a data controller when you provide us with your personal information and the information of your main Contact. We will use your personal information to open and administer your account for general business purposes, to check your dietary requirements, to check your emergency Contact information and to fulfil regulatory requirements.

We may pass your personal information to anyone you appoint to administer or operate your account, regulatory bodies, our external auditors, any individual or organisation that we contract or employ to provide goods or services and any other person or organisation where you have given your consent or if the law, public duty or our legitimate interests requires us to do so.

Data held by us about you, will be kept whilst you are a customer and will be held for a minimum of six years after your relationship with us as a customer has ceased. You can always let us know if information we hold about you has changed, so that we can make sure that it is updated.

If you are signing up to our services on behalf of another person, they must have authorised you to act on their behalf, to give us their personal information and to consent to our use of their personal information.

Any information that you pass to us with regards to any medical conditions, including diet related personal information, may be shared in confidence, with our staff and any other providers where Camms Meals on Wheels Ltd deems that it is important for Health and Safety, that these third parties are aware. If you would prefer that this should not happen on your behalf and as a part of our service, please ensure that you let us know and we will mark this on your personal information.

Under data protection laws you have the right to access your personal information held by us by applying to us in writing. You have the right to be ‘forgotten’ in certain circumstances however, this will only apply where we no longer have a legitimate or regulatory reason for processing your data.

If you have any questions with regard to the above information, please write to us at

Camms MOW Ltd
Cherry Trees Kitchen
St Matthews Street
Cambridge
CB1 2LT

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